TERMS OF USE

TERMS OF USE & REMOTE SALE (Via Internet)
MEDICINAL PRODUCTS AND OTHER PRODUCTS

Please read the following terms and conditions of buying and selling products before using the website. To subscribe to the relevant service you must accept the terms of use. By accepting the terms of use, it is presumed that you have understood them in their entirety and have agreed with unconditionally.

Α. DEFINITIONS

These terms contain abbreviations that are interpreted and understood as detailed below:

Α1. As a Service: means the service provided through a special electronic application within the website (internet), through which registered users will be able to pay the corresponding fee, in the ways defined below, to trade and receive pharmaceutical or other products , for which according to the current legislation can be sold online.

Α2. As a User: means the natural or legal person registered in the above service, with the payment of a specific fee. In the case of a natural person, by accepting the terms herein, he declares responsibly that he has legal capacity, i.e. he is not a minor and is not under legal assistance or is not subject to any legal case that has the legal consequence of deprivation of legal capacity. In the case of a legal entity, by accepting the terms herein, it is being responsibly declared that the legal entity has been established and legally exists in the Greek Territory and that the natural person representing the legal entity and is performing the trade has the power to represent this legal entity for both the transaction and legal transaction.

Α3. As a Pharmacy: means the company or individual enterprise with the name "DIMITRIS SOTIROPOULOS GEORGIOPOULOS", based in Athens, at 25 Panepistimiou Street, with Tax Identification Number 078088484, Tax Office D 'ATHENS, fax: 2130356806, e-mail: info@pharmacyofathens.gr, which is a legally operating pharmacy in Greece, according to the license 13228 of establishment and operation of 24/08/2012, has been certified as an online pharmacy store according to no......... document of the Panhellenic Pharmaceutical Association (ΠΦΣ), according to no. Γ5 (β) /Γ.Π.οικ.20293/15-3-2016 Ministerial Decision (Government Gazette Β'787) and provides the above service to its aforementioned users and its Associates or Employees, in accordance with the legal and contractual terms that govern the relations between them.

Α4. As a Drug/Medicine: It means any product that falls under the jurisdiction of the Hellenic Organisation of Medicine (ΕΟΦ) and the numbered ΔΥΓ3α / Γ.Π.32221 / 29-4-2013 (Government Gazette Β'1049) ministerial decision of transposition of the directive 2001/83/EK as in force, or the centralized procedure of Regulation (EC) No 726/2004, not including, in accordance with Article 113 thereof, prescription drugs or drugs reimbursed by social security institutions. Based on the above, drugs, which are prescribed or included in the positive list of drugs compensated by the EOPYY of article 12 of law 3816/2010, can not be subject to distance/remote selling, including the execution of any prescription.

Α5: As other Products: means any products not subject to the approval and jurisdiction of the Hellenic Organisation of Medicine (ΕΟΦ) in accordance with the Ministerial Decision No. ΔΥΓ3α / Γ.Π.32221 / 29-4-2013 (Government Gazette Β'1049) or the central procedure of the Regulation EC 726/2004, which may be sold remotely.

Β. ACCEPTANCE & COMMITMENT OF TERMS

Β1. The access and use of the service described above implies the unconditional acceptance of the following terms of use, as well as the terms of use and terms of service and the operating regulations governing the access and use of the website "www.pharmacyofathens.gr" and the terms and operating rules of its respective forum listed in it.

Β2. The Pharmacy may modify these terms of use at any time to the extent that the relevant modification is related to ensuring the health of users or the safety of money transactions. To this end, the user of the service unreservedly consents, at any time and without notice if necessary, an update with the new modified terms of use is sent to the email address declared by the user.

Β4. In case of non-acceptance of any of the present terms, the use of the service is expressly prohibited even as a partial access service. In particular, the clicking of the Accept Terms button that appears in the activation procedures of the service, or in any other equivalent section regarding acceptance of terms, confirms that the interested user accepts these terms and conditions and guarantees that he has not violated the principles and procedures of the Pharmacy. With the present terms, you , therefore expressly agree that you have read, understood and accepted their content. In addition, by accepting the present terms, you are committed that you comply with the rules of Greek and International Law and especially with the provisions of telecommunications legislation.

C. SALES OF MEDICINE & OTHER PRODUCTS

C1. Through the special and certified internet application provided to them, users can enter into a contract with the Pharmacy for the purchase and sale of medicines, defined above, and other products remotely / at a distance. To this end, users accordingly create a relevant account, in which they declare responsibly by accepting these terms that they provide their complete and true information about the specific transaction. The information required from the users is the absolutely necessary for the identification of the users as counterparties.

C2. After the account creation process, users select the corresponding available for sale products, whose price including VAT, is clearly indicated in the corresponding selection field. Basic information on the properties of the relevant desired product is also provided. The relevant information on the properties of the products provded is indicative and not in their entirety, based on the respective instructions of their manufacturers. Users must contact their doctor or pharmacist and check in detail the properties and instructions for the use of each product before ordering any product. The Pharmacy is not responsible for any incorrect ordering or incorrect use of the products that are the subject of the purchase and sale.

C3. Users must state the method of payment of their choice after completing and entering the relevant order form [shopping list (Cart)] of the desired products, i.e. either by using financial instruments (debit or credit cards), or by other means of billing (PayPal), or cash on delivery, or payment upon delivery from the store via courier service.  The prices (after taxes) per product and their total sum / order cost will be displayed in detail in the relevant shopping cart during the selection of the relevant products. In the case of debiting credit cards, the user is shown a special message about the relevant charge, with a simultaneous confirmation email about the charge and the relevant order. The purchase agreement is considered to be drawn upon the sending of the according electronic message (e-mail) confirming the order from the Pharmacy to the User.

C4. The physical location / place of delivery of the products is always defined as the headquarters of the Pharmacy, listed earlier in the terms of use. The Pharmacy, for all remote sales is not automatically liable for dispatch & delivery of the ordered product(s) and does not proceed to send / dispatch the ordered products to the users, who in turn, are obliged within an exclusive period of 10 calendar days to come in person or through a representative to the Pharmacy and to its registered office, for the execution of the relevant purchase and sale. In all cases where dispatch and delivery of the ordered products to the users is arranged and possible, in order for the relevant commitment of the Pharmacy to be valid, there will be a special explicit indication of this possibility in the order confirmation email, otherwise it is considered that the delivery of the above products from the Pharmacy store is confirmed by the user and is valid.

C5.  In cases of prepaid purchases through financial instruments (credit or debit cards or PayPal), the user has a deadline of 14 calendar days to withdraw from the contract according to article 3e of law 2251/1994, estimated from the date of receival and acquisition of the physical possession of the products when they are sent/dispatched from the Pharmacy to the user, or from the last date of the availability to pick up from the physical location of the pharmacy, when the products are to be picked up from within the store. The withdrawal of the client / user from the contract can be declared in any way, either by e-mail or a simple letter, or submission of the form of law 2251/1994 to the above specified address details (physical or electronic) or fax of the Pharmacy. The right of withdrawal is not granted in the following cases: a) If the purchase is made with delivery of the products within the store, in which case the provisions mentioned above apply, b) If the expiration date of the relevant products is less than 6 months, c) If the items are unsealed packaging or consumed the product even in part. In the cases of withdrawal from the contract, the user is liable/charged with the relevant expense that may arise from it and therefore product returns will not be accepted, where the user does not undertake to cover relevant expenses that may arise from it in full.

C6. Complaints are always made in writing and can be forwarded sent from the user to the pharmacy by simple mail or e-mail or fax to the contact points of the pharmacy headquarters listed above. Any dispute resolution regarding the Pharmacy's contracts with the Users can be, if the user so wishes, resolved by the European Alternative Dispute Resolution Body, through the "Consumer Ombudsman". Instructions for the procedure are provided either by the Pharmacy, or on the website http://www.synigoroskatanaloti.gr/ or on the website http://www.efpolis.gr/el/epanorthosi-askisi-dikaiomaton/79-exodikastiki-epilisi.html

D. LIABILITIES OF PARTIES

D1. Users are obliged to respect the law and comply with the rules of law provided by the regulatory acts of the Administration, the international conventions and the European Law.

D2. The Pharmacy may terminate the operation of the website at any time, or the remote delivery or through the store sales of products without any prior notice to the users.

D3. In case of drawing up a contract with persons/users who have either provided false information or do not have legal capacity, the persons responsible for the execution of the contract are those who either have parental responsibility or legally represent the natural or have legal capacity over the actual persons/users who concluded the relevant contract.

D4. Users are not allowed to interfere in any way with the Pharmacy database, or in the operation of the website, or to address anyone through the Pharmacy website with expressions or terms that are classified as problematic, inconsistent , disrespectful or in any way of not following standard business practices or good transactional manners.

D5. Users of this service / website / application responsibly declare that they place orders for products for which they have received appropriate advice from experts (pharmacists or doctors) for their use and that they use them either for personal use or for use by their relatives and not for further wholesale or retail sale to third parties.

Ε. CONFIDENTIALITY - PERSONAL DATA

Ε1. Users of this service / website / application / the Pharmacy are informed that a file of personal data is kept and processed, in accordance with the law and these terms. For the use of the service, each subscriber registers his personal data to the Beneficiary, i.e. at least the name or surname, address / registered office, postal code, contact telephone, e-mail and VAT number. or tax office department for the purposes of issuing a corresponding document by law, as well as elements of his own legal capacity, i.e. whether or not he is a minor or under legal assistance. The user, should he wishes, can appoint a special operator of the service to whom and only his use will be allowed. The user provides his consent for the registration and processing of this information. Those who register personal data, retain all the rights of the "data subject", as defined in law 2472/1997 on personal data protection. The processing of personal data is done in accordance with law 2472/97 and is controlled by the Personal Data Protection Authority. Indicatively, the collected data and the contracts drawn up under them are registered and processed in a special file, according to the purposes described below under E2. The consent to the processing of data given under this can be revoked at any time, without having retroactive legal effects.

Ε2. The purpose of processing the data within the meaning of the law and these terms, is the preparation and execution of the relevant purchase and sale contracts, (or donation where provided), informing users, if they have requested or consented to it by checking or signing the relevant field, for products or offers and the application of the law on consumer protection and protection of personal data by the Pharmacy.

Ε3. The user is not allowed to use a pseudonym for his transaction or to falsely declare his capacity for legal action.

Ε4. The user is given a name (user name) and a user code (password), for the service that are exclusively personal and their use or the granting of their use to third parties is expressly prohibited. The Service is protected by the appropriate data security methods (User Name, Password SSL, FIREWALL). Users are solely responsible for any theft, loss or in any way disclosure of the above password and password and in this case are obliged to immediately notify the Beneficiary, , in order to take the appropriate actions to replace them and will compensate any positive and negative damage of the Beneficiary. Any attempt to violate the security of the system is considered illegal and is prosecuted both penally  and civilly.

F. COPYRIGHT - LICENSE OF USE

F1. The content of the application, the content of the website, its design and the programs provided through the service to be used, as well as the specific studies, articles, surveys and any text, i.e. the entire content of the website are the intellectual property of the Pharmacy or their third author. The use of the Service does not imply the provision and transfer of rights or licenses for the use of goods and / or services or the content of the website.

F2. In particular and indicatively, the commercial exploitation of a part or all of the Service is prohibited. Also, the use of information and the content of the answers of the Service for the construction of databases as well as the storage of information in databases for the purpose of access to them by any natural or legal person is prohibited.

G. LIMITATION OF LIABILITY

G1. The Pharmacy is not responsible for any damage to the products or the users, due to manufacturing defects or misuse of the products according to the instructions for use and the relevant instructions provided by the competent health scientist (doctor or pharmacist, etc.). ) for their use. The Pharmacy is also generally not liable for defects in the product which is not due to its fault. In case of a defective product from the manufacturer, the company can replace the product with another similar one, provided it is notified within 14 calendar days of receipt by the user and replacement is possible.

G2. Any information provided to users through the Service is in no way, directly or indirectly, an incentive, advice or exhortation to take any action or omission, but it is at the users' discretion to evaluate what is provided to them and to act on the basis of their personal or professional will, excluding any relevant responsibility of the Beneficiary. Also the Pharmacy is not responsible for information that third parties may provide through the website.

G3. The Pharmacy is not responsible for any interruptions or unavailability of the service due to malfunction of the internet or ISPs or other events beyond its control. In any case, the Beneficiary does not bear any responsibility for any violation of the terms of operation of this site by its users or in the case that the beneficiarys services become unable to operate due to forces outside of the beneficiarys control.

Η. TERMINATION OF SERVICES (DENOUNCEMENT / COMPLAINT)

Η1. The Pharmacy may terminate without compensation the legal relationship between the user and it and immediately terminate the cooperation with him and the provision of services to him in the following cases:

a/ In the event of a breach of any of these terms of use by the user, all of which are substantially agreed as well as the rights and obligations arising from it.

b/ In case of violation of the law by the user, indicative of the provisions on intellectual property, unfair competition, computers, etc.

Η2. The denouncement/complaint has its applied legal effects immediately upon notification to the user stating the reason for its application, via e-mail, or written communication sent to the address stated by the user i.e. a letter sent to the address stated by the user.

Η3. Legal effects include the termination of the ability to provide any products through the website to the user and the abolition of his personal account.

I. JUDICIAL SETTLEMENT OF DISPUTES

I1. In the event that any lawsuit, claim, or other legal claim or administrative proceeding is brought against the Beneficiary or its Associates and arises from the infringement by the User of any kind of rights of third parties, you are obliged to intervene in the judicial or administrative procedure and on the other hand to fully compensate the Pharmacy, in case we are obliged to pay compensation or any other expense.

I2. Courts in charge of resolving any disputes are the courts of the city of Athens, Greece.